Terms & Conditions Appointments
All appointments are made at the spa & salon’s reception & WI (be subjects to availability). All treatments will recpire prior confirmation to avoid income-late Arrivals/Cancellations: In the event that you’re running late, we will endeavour to conduct your full treatment however. please note that the treatments may need to be shortened if the Spa Therapist Beautician or Salon Technician has another booking immediately afterwards. In this cast you the guest will still be required to make the full payment towards your treatment.
Cancellation Policy : Please inform us as soon as possible if you need to make any change in your appointment/booking. We have reserved this time exclusively for your treatment and need time to fill your slot and allow another booking. We ask for a minimum of 3 hour cancellation period prior to your booking.
Dress Code : We recommend you wear comfortable clothing to the spa and leave your valuables safe in your lockers before coming to the spa. We shall not be responsible for loss of any belongings.
Nudity : Your Spa Therapist shall maintain an absolutely ethical and comfortable atmosphere, and disposable spa clothing will be provided to you for use during treatment.
Zen Overcoming stress, anxiety and finding a place to relax is the main reason why people visit spas. Use your time to relax. You’re requested to strictly refrain from smoking and to avoid using mobile phones in the spa. If you have any questions regarding the spa facility, our Spa staff is happy to guide you. Allow our skilled, professional and dedicated staff to help you balance your body, mind and spirit and find balance.
We remind you that you’re in a professional Spa. Please do not expect anything other than professional therapeutic spa services. All prices are exclusive of Government Tax. We levy no Service Charge.
